SolidWorks is a robust 3D CAD software utilized by professionals for designing, simulating, publishing, and managing projects. In certain circumstances, there may arise a need to terminate your subscription. Whether it be financial constraints, transitioning to a different software, or any other reason, discontinuing your SolidWorks subscription is a simple procedure. This article will provide you with a step-by-step guide on how to cancel your SolidWorks subscription.

Prior to delving into the specifics, it is crucial to understand that terminating your subscription will result in the loss of access to SolidWorks’ extensive array of design tools, customer support, and software updates. It is advisable to contemplate the consequences and have a contingency plan in place before initiating the cancellation.

How To Close SolidWorks Subscription?

Follow these steps for smooth cancellation of your Solidworks Subscription:

Review Your Subscription Details:

  • Familiarize Yourself with Your Subscription: Prior to cancelling, it is important to fully comprehend the terms and conditions of your subscription, such as the billing cycle, renewal date, and cancellation policy.
  • Be Aware of Early Termination Fees: Some subscriptions might have early termination fees attached to them. It is advisable to carefully read through your contract or reach out to SolidWorks customer service for any necessary clarifications.
  • Safeguard Your Data: Before finalizing the cancellation of your subscription, make sure to back up all your essential data. Once the subscription is terminated, there is a risk of losing access to your projects and files stored on SolidWorks.
  • Explore Alternatives: If the reason for cancellation is related to cost, consider exploring other options such as downgrading to a more affordable plan or searching for discounts and promotions before making the decision to cancel your subscription.

Things to consider before cancelling your solidworks subscription:

  • Explore Alternative Software: Numerous CAD software alternatives exist in the market. It is advisable to explore and evaluate which one aligns best with your requirements.
  • Utilize Trial Versions: Several software vendors provide free trial versions. This serves as an excellent opportunity to assess a new software prior to making a subscription commitment.
  • Evaluate Open Source Choices: Additionally, open-source CAD software options are accessible. These can serve as a budget-friendly substitute to paid memberships.
  • Keep Informed: Even post discontinuing your SolidWorks subscription, it is crucial to stay abreast of the latest advancements in CAD technology. This will enable you to make well-informed decisions regarding your software necessities in the future.

Contact SolidWorks Customer Service:

  • Ensure you have your account information readily available, including your account number, the account holder’s name, and any other pertinent details.
  • Reach out to SolidWorks customer service by calling the contact information provided on their website.
  • Clearly communicate your desire to cancel your subscription to a customer service representative, providing your account information and stating the reason for cancellation.
  • Before concluding the call, make sure to obtain a confirmation number or email as evidence of your cancellation request.
  • Keep the confirmation number or email as proof of your cancellation request.

Also Read: How To Cancel HOI4 Subscription

Contact Details:

InformationDetails
Customer Support email[email protected]
Official websitehttps://www.solidworks.com/

How to Cancel via Phone:

  • Contact Customer Support: The contact information for customer support can be located on the SolidWorks website. Reach out to them and wait for assistance from a representative.
  • Share Your Account Information: You will need to share your account details, such as your account number and the name associated with the account, for verification purposes.
  • Initiate Cancellation Request: Clearly communicate your desire to cancel your subscription. The representative will provide guidance on how to proceed with the cancellation process.
  • Obtain Verification: Before concluding the call, ensure to request verification of your cancellation. This could be in the form of a confirmation number or an email.
  • Follow the Steps: Make sure to follow the instructions provided by the customer service representative to successfully cancel your subscription.

How to Cancel via Email:

  • Draft an Email: Compose an email to the customer service email address listed on the SolidWorks website. Provide your account information and clearly state your intention to terminate your subscription.
  • Dispatch the Email: Send the email and await a reply. Please be aware that it might take a couple of days to receive a response, so please exercise patience.
  • Obtain Verification: You will receive an email confirming the cancellation of your subscription. It is advisable to retain this email for future reference. 
  • Await Response: Expect a reply from the customer service team after sending the email. Kindly wait for their confirmation before taking any further action.
  • Preserve Email: Keep the confirmation email in your records as proof of the cancellation of your subscription.

How to Cancel through Customer Support:

  • To access the Customer Support Portal, simply go to the SolidWorks website and locate the customer support portal section.
  • Use your account credentials to log in to the portal and gain access to all the features and services.
  • If you wish to cancel your subscription, follow the provided instructions and prompts to submit a cancellation request.
  • Ensure that you include all the required information and clearly state your intention to cancel your subscription.
  • After submitting the cancellation request, you will receive a confirmation either through the portal itself or via email. It is important to keep this confirmation for your records.

Also Read: How To Cancel Heera Subscription

Cancellation Policy of SolidWorks Subscription

It is imperative that you carefully review the policy by consulting the terms and conditions linked to your subscription. The cancellation policy, an essential document containing important details such as cancellation deadlines, possible fees, and refund policies, is easily accessible for your examination. Familiarizing yourself with these terms completely is a prerequisite before initiating the cancellation procedure.

This ensures that you fully comprehend the consequences and potential results of your decision. If there are any parts of the policy that are unclear or raise questions, feel free to contact SolidWorks customer service without hesitation. Their team is prepared to offer explanations and assist you with any complexities you may encounter in the policy. Keep in mind, your comprehension of these terms is crucial for a seamless and trouble-free cancellation process.

Alternatives of SolidWorks Subscription

Exploring different options for CAD software can introduce you to a wide range of possibilities that cater to your specific needs. Considering free or open-source alternatives is a cost-effective approach that doesn’t compromise on features. These options are supported by active communities that continuously enhance the software, providing you with access to the most up-to-date tools and capabilities.

Even if you opt to end your SolidWorks subscription, it’s crucial to stay updated on the latest advancements in CAD technology. This knowledge will enable you to make informed choices regarding your software requirements in the future. By staying informed about industry trends, you can ensure that you always have the best resources at your disposal to bring your designs to fruition.

Follow Up on Your Cancellation Request

  • Verify your email: Following your call, make sure to check your email for the cancellation confirmation, which is expected to be received within 24-48 hours.
  • Monitor your bank statements: Stay vigilant and regularly review your bank statements to ensure that no additional charges are incurred after the cancellation process.
  • Reach out to Customer Service if needed: In the event that you do not receive a confirmation email or if there are any unexpected charges, don’t hesitate to contact SolidWorks customer service for further clarification.
  • Maintain documentation: It is advisable to keep a record of all the cancellation-related documents, including the confirmation email and any communication with customer service. These records will prove valuable in case of any future disputes.
  • Be prepared for potential disputes: By retaining all relevant records, such as the confirmation email and correspondence with customer service, you will be well-prepared to handle any potential disagreements that may arise in the future.

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Conclusion:

In conclusion, canceling your SolidWorks subscription is a straightforward process achievable through phone, email, or customer support. However,  carefully consider the implications and explore alternatives before proceeding. Remember to review the cancellation policy, back up your data, and obtain confirmation to ensure a smooth cancellation experience. Keep all documentation for future reference, and stay informed about advancements in CAD technology.

Also Read: How To Cancel SuperNatural Subscription

FAQs:

How do I cancel my SOLIDWORKS Makers subscription?

You have the ability to control your subscription by accessing the “Subscriptions” tab in your “Platform Management” dashboard. It is possible to cancel the renewal process either 30 days prior to your annual renewal date or 5 days before your monthly renewal date.

What happens when SOLIDWORKS subscription expires?

It is required to renew your license annually, within 30 days of the anniversary of your last activation date, in order to prevent your SOLIDWORKS licenses from expiring. Prior to the deadline, SOLIDWORKS will send you a notification to remind you to complete the reactivation process.

Do I need a SOLIDWORKS subscription?

Investing in Subscription Services is essential for maximizing the benefits of your SolidWorks software. By having access to the newest product updates and receiving professional technical assistance, you can save valuable time and resources.

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