FFXIV, also known as Final Fantasy XIV, is an immensely popular MMORPG that has captured the hearts of millions of gamers worldwide. However, there may come a time when you find yourself needing to cancel your subscription. Whether it be for financial reasons, time constraints, or simply a desire to try out other games, the process of cancelling your FFXIV subscription is straightforward. This informative blog post will provide you with a step-by-step guide on how to effectively cancel your subscription.
How To Close FFXIV Subscription?
Follow these steps for smooth cancellation of your FFXIV Subscription:
Log into your Square Enix Account:
- Access the Square Enix Account Management System.
- Provide your Square Enix ID and password.
- Select the “Login” option.
- Verify that you are accessing the appropriate account linked to your FFXIV subscription.
- Ensure you are logging into the correct account associated with your FFXIV subscription.
Navigate to the Subscription Details:
- Access the “Your Account” option from the main dashboard.
- Choose the “List Subscriptions” feature located in the “Services and Options” section.
- Locate your subscription for “Final Fantasy XIV” within the list.
- Click on the adjacent “Options” button for further actions.
Things to Consider Before Cancelling Your FFXIV Subscription:
We humbly ask that you take a moment to check if there is any remaining game time on your account. This is a crucial step as it could impact any recurring payments associated with your account. It’s important to note that the expiration of your game time may lead to certain game features becoming unavailable to you. These features are typically only accessible to active subscribers and their availability may be affected once your subscription ends.
However, please keep in mind that this is not a permanent situation. You always have the option to renew your subscription at any time. By doing so, you will regain access to all the features and continue enjoying the game without any limitations. We appreciate your involvement and anticipate your return to the game.
Contact Customer Service:
- Go to the website of the Square Enix Support Center.
- Locate and select the “Contact Us” option found at the bottom of the webpage.
- From the list of products, opt for “Final Fantasy XIV”.
- Complete the contact form by providing details of your query.
- Submit the form to reach out to the support team for assistance.
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Contact Details:
| Information | Details |
| Customer Support email | [email protected] |
| Official website | https://na.finalfantasyxiv.com |
How to Cancel via Phone:
- Locate the customer service contact information on the Square Enix website.
- Dial the provided number and listen to the automated voice instructions.
- Have your account details prepared for verification purposes.
- Politely ask the customer service representative to assist you in canceling your subscription.
- Follow any additional steps or instructions provided by the representative to complete the cancellation process.
How to Cancel via Email:
- Compose an email outlining your desire to terminate the subscription.
- Provide your account information for verification purposes.
- Forward the email to the designated customer support email.
- Await a confirmation email regarding the cancellation.
- Be patient for the response from the customer support team.
How to Cancel through Customer Support:
- Make a visit to the Square Enix Support Center.
- Click on the “Get Support” option and select “Final Fantasy XIV”.
- Proceed to submit a ticket for the cancellation of your subscription.
- Continuously follow up on the ticket until you receive confirmation.
- Ensure to complete all the necessary steps to cancel your subscription.
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Cancellation Policy of FFXIV Subscription
When you sign up for our service, the subscription fee will be charged in advance. It is important to understand that this fee is non-refundable. This means that once you have paid for a subscription period, regardless of whether you use the service or not, you will not be eligible for a refund. If you decide to cancel your subscription, the cancellation will only take effect at the end of your current billing cycle. This means that you can continue to use the service until the paid period ends.
Interestingly, any unused game time that you have at the time of cancellation does not disappear. You can still use this game time even after your subscription has been canceled. However, if you wish to reactivate your subscription after cancellation, you will need to make a new payment. This payment will cover the next subscription period and, like the initial payment, will be charged in advance and is non-refundable. Please keep these points in mind when you subscribe to our service.
Alternatives of FFXIV Subscription
If you’re interested in expanding your gaming horizons, you might want to consider trying out the complimentary trial edition of Final Fantasy XIV (FFXIV). This highly acclaimed MMORPG offers a captivating and immersive world that can provide countless hours of entertainment. However, don’t stop there. There are other MMORPGs that are worth exploring, such as the renowned World of Warcraft, which is known for its extensive lore and dynamic gameplay. Another option is Elder Scrolls Online, which brings the beloved Elder Scrolls universe into the realm of online multiplayer.
If you prefer a more solitary gaming experience, you might find single-player RPGs like The Witcher series or Final Fantasy XV more to your liking. These games offer intricate storylines and complex characters that can keep you engaged for hours on end. Lastly, don’t limit yourself to just one genre. The world of gaming offers a wide variety of genres, including strategy, simulation, action, and adventure. By exploring different game genres, you may discover a new favorite that captures your interest.
Cancel the Subscription:
- Locate the button labeled “Cancel Subscription” on the subscription details page.
- Initiate the cancellation process by clicking on the aforementioned button.
- Adhere to the prompts provided and confirm your decision to cancel.
- Await the confirmation message that signifies the successful cancellation.
Confirm the Cancellation:
- Please check your registered email for a confirmation of cancellation sent by Square Enix.
- To ensure that the subscription status has been updated, kindly log out and then log back into your account.
- It is important to remember that any remaining game time will still be accessible until the end of the current billing cycle.
- If you wish to return to Eorzea, please note that you can reactivate your subscription at any time.
- Keep in mind that Square Enix will send a cancellation confirmation to your registered email.
Conclusion:
In conclusion, cancelling your FFXIV subscription is a straightforward process with multiple methods available. Consider remaining game time and weigh the pros and cons before proceeding. Explore the free trial of FFXIV or venture into other MMORPGs like World of Warcraft or Elder Scrolls Online. Follow the steps outlined to cancel via web, phone, email, or customer support, and remember cancellation takes effect at the end of your billing cycle. Enjoy your gaming adventures!
Also Read: How To Cancel POF Subscription
Video Guide for Cancelling FFXIV Subscription:
FAQs:
How do I cancel Final Fantasy 14 subscription?
To cancel your subscription, kindly proceed with the following instructions. Firstly, access the Mog Station by visiting the website (https://www.mogstation.com) and log in using your SQUARE ENIX Account, which you utilized to play FINAL FANTASY XIV. Once logged in, navigate to the left-hand side of the screen and click on “Service Account Status” from the menu. Finally, select the option “Cancel Subscription” to complete the cancellation process.
What happens when your Ffxiv subscription ends?
After the expiration of your service account, you are allowed to utilize the chat and other functionalities offered by the app for a period of 30 days. However, it is important to note that companion app access is not available for free trial accounts, net café accounts, and service accounts that have been expired for 30 days or more.
Does Final Fantasy 14 require a monthly subscription?
Square Enix has stated that players will not need an Xbox Game Pass (Core or Ultimate) plan to enjoy the Free Trial version, which includes the open beta test. However, it is important to note that the complete Xbox Series X and S version will require an Xbox Game Pass (Core or Ultimate) plan in order to play.