How To Cancel POF Subscription

POF, also known as Plenty of Fish, is a well-known online dating platform that many people use. Although it has its advantages, there might be a time when you decide to end your subscription. Whether you have found your perfect match or just need a break from online dating, it is crucial to understand the process of canceling your POF subscription.

The steps to cancel your POF subscription differ depending on whether you subscribed through the website or the app. It is important to remember that deleting your POF profile alone will not cancel your subscription. To avoid being charged for an unwanted subscription, you must follow the appropriate steps.

How To Close POF Subscription?

Follow these steps for smooth cancellation of your POF Subscription:

Things to Consider Before Cancelling Your POF Subscription:

Prior to proceeding with the cancellation of your subscription, it is essential to reevaluate your reasons. Are you considering discontinuing because you have found a suitable match, or is it due to dissatisfaction with the service? If it is the former, congratulations on your success! However, if it is the latter, we encourage you to communicate your concerns with our customer service team, who are always prepared to assist. Sometimes, taking a short break may be more advantageous than canceling the service entirely.

This allows you to return at any time without the inconvenience of re-registering. Please remember to check the renewal date of your subscription and ensure that you cancel before this date to avoid any unwanted charges. It is also important to note that canceling your subscription does not automatically delete your profile. If you wish to completely remove your profile, you will need to follow the necessary steps in your account settings. We value your membership and would be saddened to see you leave, but we respect your decision and are here to facilitate the process as smoothly as possible.

Contact Customer Service:

• Access the POF website: Visit the official POF website.

• Locate the ‘Help’ section: Navigate to the ‘Help’ section on the website.

• Choose ‘Contact Us’: Click on the option to contact customer service.

• Fill out the form: Submit a request by filling out the form with your cancellation request.

• Seek assistance: Reach out to their customer service if you encounter any issues.

Also Read: How To Cancel FFXIV Subscription

Contact Details:

Information	Details
Customer Support email	[email protected]
Official website	https://help.pof.com/hc/en-us

How to Cancel via Phone:

• Canceling your POF subscription is also possible through a phone call.

• Locate the customer service number on the POF website.

• Contact customer service by dialing the provided number and patiently wait for a representative.

• Inform the representative about your intention to cancel your subscription.

• Ensure to obtain a confirmation number or email as proof of the cancellation for your personal records.

How to Cancel via Email:

• Opt for the alternative of cancelling through email.

• Draft an email to formally request the cancellation of your subscription.

• Direct the email to the customer service department, whose contact information is available on the POF website.

• Await a confirmation email to ensure that your subscription has been successfully cancelled.

How to Cancel through Customer Support:

• Access ‘Help’: Navigate to the ‘Help’ section on the POF website.

• Choose ‘Customer Support’: Select the ‘Customer Support’ option from the menu.

• Submit cancellation request: Complete the form provided to request the cancellation of your subscription.

• Await confirmation: Expect to receive a confirmation once your subscription has been successfully cancelled. 

• Seek assistance: If you encounter any difficulties, consider reaching out to customer support for further help.

Also Read: How To Cancel F1 TV Subscription

Cancellation Policy of POF Subscription

POF has a strict policy in place regarding refunds for unused time on its platform. This means that if a user decides to stop using the service during a billing cycle, they will not receive a prorated refund for any portion of the subscription fee they have already paid for the current subscription period. Additionally, POF operates on an auto-renewal system for subscriptions, which means that the subscription will automatically continue and payment will be taken without any further action required from the user.

Unless the user actively cancels their subscription, this automatic renewal and subsequent charge will take place. To prevent this automatic renewal and the associated charges, users must cancel their subscription at least 24 hours before the renewal date. By doing so, they can ensure that they will not be billed for a service they no longer wish to use. It is crucial for users to be aware of these policies in order to effectively manage their subscriptions and avoid any unexpected charges.

Alternatives of POF Subscription

Match.com is a well-known online dating platform that grants its users access to a vast community and a wide array of features that aim to enhance their online dating journey. In contrast, eHarmony sets itself apart by offering a comprehensive compatibility assessment, which assists users in finding meaningful relationships by matching them with compatible partners.

On the other hand, OkCupid combines elements from traditional dating sites and social networking platforms, resulting in a distinctive platform where users can connect on multiple levels. For individuals seeking a more casual dating experience, Tinder provides a straightforward and uncomplicated platform where users can explore potential matches based on their preferences. Each of these platforms caters to diverse dating needs and preferences, presenting a range of options for users in the online dating realm.

Cancelling POF Subscription on the Website:

• Access your account: Open the POF website and access your account by logging in.

• Navigate to the ‘Help’ section: After logging in, locate and click on the ‘Help’ section.

• Select ‘Remove Profile’: Within the ‘Help’ section, choose the option to remove your profile.

• Adhere to the instructions: You will be presented with a series of instructions. Follow them accordingly to cancel your subscription.

• Complete the prompts: Ensure to complete all the prompts provided to successfully cancel your subscription.

Cancelling POF Subscription on Android:

For Android users, the steps to cancel your POF subscription are as follows:

• Start by opening the Google Play Store app on your device’s home screen.

• Once in the Play Store, tap on the menu icon and choose the ‘Subscriptions’ option.

• Locate POF from the list of your subscriptions and select it.

• Finally, tap on ‘Cancel Subscription’ and follow the provided prompts to successfully cancel your POF subscription.

Cancelling POF Subscription on iOS:

• To begin, access the Settings app on your iOS device by tapping on it from the home screen.

• Once in the Settings app, scroll down until you find the ‘iTunes & App Store’ option and tap on it.

• At the top of the screen, locate and tap on your Apple ID.

• Among the options that appear, select ‘Subscriptions’ and tap on it.

• Locate the subscription for POF in your list of subscriptions and tap on it. Then, tap on ‘Cancel Subscription’ to complete the process.

We specialize in providing comprehensive guides to help you navigate the often complex world of subscription cancellations. Whether you’re looking to unsubscribe from a streaming service, a fitness app, or any other recurring payment platform, our “Subscription” category offers a wealth of resources. We understand the nuances of different service agreements and aim to simplify the process for you.

Navigate through our expertly crafted articles to find the cancellation guide that matches your needs, and take control of your subscriptions today with TrueCancel.

Conclusion

In conclusion, cancelling your POF subscription is achievable through various methods, whether via website or app. Consider your reasons for pausing or stopping the service altogether. Explore alternative dating platforms like Match.com or eHarmony before making a decision.  Remember to cancel before the renewal date to avoid charges. Follow the provided steps for cancellation on website, Android, or iOS to ensure a smooth process.

Also Read: How To Cancel Seek HD Subscription

Video Guide for Cancelling POF Subscription:

FAQs

Is it easy to cancel POF subscription?

To cancel a purchase made via Google Play, open the Google Play app on your mobile device and navigate to Menu > My Apps > Subscriptions. Locate your POF subscription and proceed to follow the provided instructions to cancel it. Alternatively, you can seek assistance by visiting https://play.google.com.

How do I cancel my auto renewal on POF?

To stop automatic renewals, you have the option to disable rebills within the applications or on a desktop computer through the Manage Account section. Your subscription will remain active until you inform us that you no longer wish to renew. Remember to deactivate your subscription status at least 24 hours prior to the expiration of your current membership.

Does POF charge monthly?

Plenty of Fish offers various membership plans for different durations. As per the information provided by the platform, they have options available for three, six, and twelve-month memberships. The pricing for these plans is $25, $60, and $110 respectively.