Kohl’s Credit Card, also referred to as Kohl’s Charge, provides special discounts and rewards for its users. If you ever find yourself in a situation where you need to cancel your card, whether it be because of high interest rates, a wish to minimize the amount of credit cards you have, or an unsatisfactory experience with customer service, the process of canceling your Kohl’s Credit Card is simple. This article will walk you through the necessary steps to effectively and efficiently cancel your card.

Canceling Your Kohl’s Credit Card: A Step-by-Step Guide

Things to Consider Before Canceling Your Kohl’s Credit Card

Reviewing the terms and conditions of your Kohl’s credit card is crucial to understanding your responsibilities and the benefits of the card. After reviewing, it is important to settle any outstanding balance on the credit card to prevent extra fees or penalties. Additionally, keep in mind that closing a credit card may have a temporary impact on your credit score, so it is essential to be aware of this consequence and prepare accordingly.

Pay off any balance

  • Prior to canceling your card, it is necessary to settle any outstanding balance.
  • The payment for your credit card needs to be completely cleared.
  • The processing time for credit card payments can vary between 1 and 5 business days.
  • To stay updated on the status of your payment, you can either log into your online Kohl’s credit card account or contact the assistance number provided on the card.
  • Once your statement balance reaches zero, you will be able to proceed with the cancellation process.

Collect account information

After your balance reaches zero, it is necessary to gather account details. You must furnish this information to a representative from Kohl’s. Make sure to have the following items easily available: Account number, Email address linked to your account, Physical address linked to your account, Phone number linked to your account, Responses to security questions. When conversing with a Kohl’s representative, they will ask for identifying information.

Contact customer service

  • There are two methods available for reaching out to Kohl’s customer service department.
  • The most efficient approach is to dial their service line at 855-564-5748.
  • Alternatively, if you prefer not to make a phone call, you can opt to email the help department instead.

Contact details of Kohl’s

InformationDetails
Customer Support Phone1-855-564-5748
800-653-17740
Customer Support emailCustomer service@[email protected]
Mail addressKohl’s, Inc. N56 W17000 Ridgewood Drive Menomonee Falls, WI 53051 
Official websitehttps://www.kohls.com/

How to Cancel via Phone

  • Contact Kohl’s customer service at 855-564-5748456.
  • Speak with a representative to request cancellation of your Kohl’s credit card.
  • Adhere to the instructions given by the representative.
  • Follow the steps provided by the customer service representative.
  • Inform the representative of your desire to cancel your Kohl’s credit card.

How to Cancel via Email

  • Draft an email to formally request the termination of your Kohl’s credit card on their given email address “Customer service@[email protected].
  • Include essential details such as your full name, account number, and any other pertinent information for verification purposes.
  • Clearly articulate your intention to cancel the credit card and offer reasons for the cancellation if required.
  • Forward the email to the designated Kohl’s customer service email address for prompt processing.
  • Ensure that all necessary information is accurately provided to expedite the cancellation process.

How to Cancel through Customer Support

  • Reach out to Kohl’s customer service through either their service line at 855-564-5748 or by sending an email to the help department.
  • Share your account information with the representative assisting you.
  • Adhere to the instructions given by the representative to resolve your concern.
  • Cooperate with the representative by following the steps they provide.
  • Ensure to provide accurate information and follow the guidance given by the customer service representative.

Cancellation Policy of Kohl’s Credit Card

  • Clear any outstanding balance prior to initiating the cancellation of your card.
  • Gather all necessary account details as they will be required when speaking with a Kohl’s representative.
  • Reach out to the customer service department for assistance.
  • Adhere to the cancellation procedures specified by Kohl’s.
  • Obtain verification of the cancellation once the process is complete.

Alternatives of Kohl’s Credit Card

  • Standard cash back cards like the Citi Double Cash Card or Chase Freedom Unlimited.
  • Other retail credit cards like the Target Circle Credit Card.
  • The Bloomingdale’s Card is a closed-loop card and is exclusively for Bloomingdale’s transactions.

Kindly be aware that closing a credit card may affect your credit score, therefore it is crucial to take this into account before taking any action. If you require additional information or have any inquiries, please feel free to contact Kohl’s customer service.

Follow the cancellation process outlined by Kohl’s

  • Follow the instructions given by the Kohl’s representative to ensure a quick and hassle-free cancellation process for your card.
  • Kohl’s ensures that cancelling your card is a straightforward and efficient process.
  • When you need to cancel your card, Kohl’s provides a streamlined and easy-to-follow procedure.
  • The cancellation process for your Kohl’s card is made simple and convenient by following the steps provided by their representative.
  • Kohl’s offers a quick and straightforward cancellation process for your card, guided by their knowledgeable representatives.

Receive confirmation of cancellation

After successfully completing the cancellation process, it is essential to secure a confirmation of the cancellation. This confirmation will contain important information such as the date and time of cancellation, as well as details about the service that was cancelled. It is recommended to retain this confirmation for your personal records as proof. It is also wise to monitor your financial transactions to ensure that no additional charges are incurred. Keep this document in a safe place as it may be needed for resolving discrepancies, tax purposes, or legal matters. Furthermore, remember to update any automatic payments or linked services that may be impacted by this cancellation. This confirmation plays a crucial role in effectively managing your subscriptions and services.

Video Guide for cancelling Kohl’s Credit Card

Conclusion

In conclusion, canceling your Kohl’s Credit Card is a simple process, but there are a few key steps to follow. Remember to settle any outstanding balance first, then gather your account information. You can contact Kohl’s customer service by phone or email to initiate the cancellation. Following their instructions will ensure a quick and hassle-free cancellation, and don’t forget to request confirmation for your records.

FAQs

How do I remove my credit card from Kohls?

  • Click “Billing & Payment Info” on the left side.
  • Click “Edit” to update or remove an existing credit card.
  • Click the [+] to add a new one.

Will closing my Kohl’s card hurt my credit?

Canceling your Kohl’s credit card can indeed hurt your credit score. When you close a  credit card account, it affects your credit utilization ratio, which is a key factor that predicts your likelihood of repaying debt. From personal experience, I’ve noticed a slight dip in my score after closing a retail card, highlighting the importance of considering the impact before making such a decision.

How do you close your Kohl’s account?

   To close your Kohl’s Rewards Account, members should independently reach out by calling Kohl’s Rewards Customer Service. My own experience with their team was notably efficient, offering personalized support through each step of the process.

Is it better to cancel a credit card or let it expire?

Canceling a credit card may cause a direct hit to your credit score. In contrast, keeping an account open and correctly managing a rarely-used account requires extra attention, but it can ultimately help your credit in the long run.

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